Skip to content
English
  • There are no suggestions because the search field is empty.

COBRA: Add Employer Contact, Add dependent COBRA Event 

COBRA with OCA procedures and process x

Adding or removing an employer contact in OCA

To add or remove an employer contact in OCA, go to the OCA Change Form: https://oca125.com/erchangeform/

First Screen

Screenshot 2026-06-29 at 4.56.28 PM

Enter the ER Company Name, and select Employer Contact Change.

You may also use this form to change the Employer Address and Employer Name, if necessary. 

Select Broker Contact.

Enter your personal first and last name and email. 

Click Next.

 

 

Click Next.

Second Screen

Screenshot 2026-06-29 at 4.57.03 PMSelect Replacing, Additional Employer Contact, or Removed depending on the reason you are filling the form.

Enter the Employer Contact Name, Email, and Phone Number. 

Click Employer Portal.

Do not add Additional Comments. 

Click Submit.

 

 

 

 

Adding a COBRA event to OCA

If an enrolled dependent loses coverage, they require a COBRA notice. Likewise, if an enrolled employee loses coverage due to eligibility change, but remains an active employee, they require a COBRA notice.
 
The benefitbay system will not send either of these types of loss of coverage through the OCA integration, and you must add the event manually to OCA in order to generate the Event Letter. 
 
Dependents may lose coverage by turning 26, divorce, or other loss of coverage. Employees may lose coverage by switching to a class (for example, going FT to PT) 
 
 

Locate the employer group, and click View [Employer's Name].  

Screenshot 2026-06-29 at 5.18.13 PM

On the left navigation tab, click the Launch Employer Portal button (see image - the button is a square with an arrow through it) next to the ER's name. 

Screenshot 2026-06-29 at 5.37.36 PM

Within the Employer Portal, go to the Dashboard, and select Add COBRA Event.

Screenshot 2026-06-29 at 5.45.29 PM

Fill out the pop-up form with the appropriate answers.

1. Event Information

  • Qualifying Event: Choose the appropriate response.

  • Qualifying Event Date: Date of coverage or eligibility end

  • Is this a second Qualifying Event: No

  • Disability Extension: No

  • Has this Qualifying Event been tracked in another system: No

Screenshot 2026-06-29 at 5.47.49 PM


2. Employee Information

Screenshot 2026-07-15 at 4.16.01 PM

  • Employee First Name: Enter EE's first name 

  • Employee Last Name: Enter EE's last name
  • Social Security Number: Enter EE's SSN.
  • Employee Identifier: Leave blank
  • Hire Date: Leave blank
  • Termination Date: Leave blank
  • Rehire Date: Leave blank
  • Retirement Date: Leave blank
  • Primary Email: Leave blank
  • Secondary Email: Leave blank

3. Benefit Information

Screenshot 2026-07-15 at 4.19.13 PM

  • HRA: benefitbay ICHRA

    • Monthly Contribution: Enter the EE's monthly contribution (find in the EE's benefitbay Enrollment tab)
    • First Billing Period Premium: Leave blank
  • Other: Not Covered

4. Primary Participant

  • Who is the Primary Participant: Choose the dependent that is losing coverage

  • Primary Participant's Address: Enter the dependent's address

  • Primary Phone Number: Leave blank
  • Secondary Phone Number:  Leave blank
  • Email: Leave blank
  • Gender: Choose the dependent's gender. Only use Male or Female.
  • Is Tobacco User: Unknown
  • Date of Birth: Enter the dependent's DOB.
  • Disability Start Date (Optional): Leave blank
  • Medicare Start Date: Leave blank
  • Medicare End Date: Leave blank
  •  
    Which benefits is this person enrolled in?: benefitbay ICHRA

5. Dependents

Screenshot 2026-07-15 at 4.30.14 PM

Leave blank and click "Next."

6. Subsidies

Screenshot 2026-07-15 at 4.31.35 PM

Leave blank and click "Next."

7. Review and Submit

Screenshot 2026-07-15 at 4.32.17 PM

Review information and click "Submit Participant."