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CSM Reference Page: CE&E team pods

Geographical divisions + division of tasks

Note: this was created in May 2026 for CSM org reference ONLY. 

It will be updated as the CSM org receives updates. 

CE&E team should NOT use this as reference.

CE&E Regional Pod Coverage
(as of May 2026)

Support Team pod map2

CE&E SMEs and Pod members
(as of April 2026)

Support Team SMEs by pod 1

Other notes: 

  • Employee KB: Bethany
  • Medicare: Mary is no longer with bb - loop in Heather L. as needed