Use this template to communicate a change to your ICHRA enroller or partners
Notice of Change
Who should you send the email to? Every employee who is actively enrolled in coverage.
When is the email sent? The email should be sent upon request from your agent or benefitbay® team
What is the context of the email?
"Subject: IMPORTANT: Change in Medical Agent of Record
Team,
We take pride in offering great employee benefits and ensuring we partner with the best to provide a great experience. After much consideration, we have changed partners to ensure you have the best service. This change will not impact the medical plan for you or your family.
We want to inform you of a notice that will be sent to your personal email. This notice is a DocuSign and will require your signature. This signed document will allow our new partner to service your medical policy. PLEASE SIGN THIS UPON RECEIVING. Again, this document is to provide our new partner access to service your medical policy only, no changes will be made to your policy.
We appreciate your prompt attention to this matter. If you do not receive an email or have any questions, please contact <Name> from Human Resources."
FAQs
What if I want to edit the context of the emails?
Answer: You are free to edit the context of the emails. The provided templates are available as a resource to help ensure a smooth transition to your new partners.