Full-Time to Part-Time Work Status Change

When an employee moves from Full-Time to Part-Time (Employer and Employee Action Steps):

1. Employer should change the employee's status to Part-Time by editing their Profile > Employment Information

2. Employer should check to see if the employee has active coverage.

3. If the employee does NOT have active coverage, no further action is needed regarding benefitbay or the employee.

4. If the employee DOES have active coverage, employer should email your Customer Success Manager (CSM) at benefitbay to let him/her know of this work status change. Your CSM has an action step to take in the platform.

5. If the employee DOES have active coverage, employer should let the employee know that he/she will now be responsible for the full premium cost (unless there is a part-time ICHRA contribution).

6. If the employee wants to cancel the active coverage, they must contact the carrier and cancel their plan. The employee will then submit a Coverage Change Request and upload the proof of cancellation to the request.

7. If the employee wants to keep the active coverage, there are TWO options:

• Option 1: No action with the carrier is taken. Their payroll deduction INCREASES because they no longer have an ICHRA contribution as a part-time employee (or a reduced ICHRA contribution). The employer still pays the premium in full like before, but the payroll deduction will increase. This option allows the employee to spread the full premium payment out over their payroll periods. Also, if the employee moves back to full-time, this is a smoother transition back to the full-time ICHRA contribution, as the ARC account is still being used.
• Option 2: The employer asks the employee to contact the carrier to change the payment method. The employee should also create a Coverage Change Request in benefitbay to have their plan end-dated in the platform (so the premium no longer comes out of the ARC account). This option will require the employee to pay the premium in full each month from a personal checking account. Until this change of payment method happens, the carrier will still draft the premium from the ARC account.

When an employee moves from Part-Time to Full-Time (Employer Action Step):

1. Change the employee's status to Full-Time by editing their Profile > Employment Information. *NOTE: If the employee is not in the benefitbay platform yet, the employer must add the employee.

2a. Check to see if the employee has active coverage. If the employee does NOT have active coverage, the employee should create a Coverage Change Request in benefitbay so our team can get them into an enrollment period.

OR

2b. Check to see if the employee has active coverage. If the employee does NOT have active coverage, the employer should create create an enrollment period, add the employee into that enrollment period, and schedule the welcome email for the 1st of the month.

3. If the employee DOES have active coverage, please email your Customer Success Manager (CSM) at benefitbay to let him/her know of this work status change. Your CSM has an action step to take in the platform.