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Monthly Invoices

At the beginning of each month, benefitbay® will send each employer an invoice using QuickBooks.

The invoice is that month’s service fee for the actively enrolled employees (benefitbay fees, broker consulting fees, a one-time per year open enrollment fee, and platform services fees).

  • To view the details of your invoice, click "Please find your invoice details here,” located in the body of the email from QuickBooks.
  • While establishing the monthly funding of the company ARC Account, the signer of the ACH Authorization may select the option for monthly auto payments. 
    • If AutoPay is selected, a separate payment will be drafted each month to pay the invoices.

Invoices are sent out to every employer group regardless of AutoPay or not. Employers will receive up to 3 notifications.

  1. When the invoice is first created.
  2. The day the invoice is due.
  3. 3 days after the invoice is due if it is still outstanding.
  • AutoPay groups are collected Net10 after invoices are sent out.
  • Non-AutoPay groups could receive all 3 of the notifications above.
  • Whatever the PEPM report shows at the time the report is pulled (typically the 1st through the 3rd) will be the amount that is invoiced and owed by your company. Terminations that are entered on the platform after the PEPM report is pulled will still be billed for that month.
 

Monthly invoices cannot be paid using your Account Reimbursement Checking (ARC) account funds.

To learn more about the next step in the Employer Experience, click here (Banking and ARC Funding).