Making a Payment & Setting up Autopay Using my benefitbay® ARC Account

To avoid any disruptions in coverage, please log into your insurance carrier's member portal to verify or update your payment method and ensure autopay is set up using your benefitbay® ARC Account.

Set Up Payment & Autopay

Step 1: Get Your benefitbay® Advanced Reimbursement Checking (ARC) Account Information

• If you've logged in before, use your existing email and password.
• If you haven’t, click "Forgot my password" to reset it.
• Navigate to the Wallet tab.
  
  • Here, you’ll find your assigned Advanced Reimbursement Checking (ARC) account number and routing number.
  • You can also download a voided check if needed.

Step 2: Make a Payment & Set Up Autopay

• Dial the number on the back of your insurance card.
• Ask to make a payment and set up autopay using your ARC account information from your benefitbay® wallet. (this is a personal checking account, not business)
  • If asked, ensure you state "amount due" to deduct each month. 
• Some carriers may not allow autopay setup over the phone and may require online setup.

• Log in or create an account on your insurance carrier’s website.
  • For Medicare Part B, go to Medicare.gov to login. You will not be able to call to make a payment. Click this article for instructions to pay your Medicare Part B premium.
• Navigate to the Make a Payment/Premium section.
• Add, verify, or update your payment method to the ARC account listed in your benefitbay® wallet.
  • If asked, ensure you select "amount due" to deduct each month.

• Enable autopay or recurring payments to ensure your monthly payments are automatically deducted from your benefitbay® ARC account. This also ensures no lapse in coverage.
• If your payment is overdue, make a one-time payment to get account current using your ARC account to avoid any disruption in coverage.